Privacy policy

Who we are

This Privacy Policy explains how Villa Nadezda collects, uses and protects personal information when you visit our website, contact us or enquire about accommodation.

‍Villa Nadezda
Paradise Gardens 1
Kato Paphos, Paphos 8036
Cyprus

Email: olkatamtel70@gmail.com
Telephone/WhatsApp: +36 20 362 8410

Information We Collect

We may collect the following personal information:

• Your name, email address and telephone number;
• Details included in your enquiry or message;
• Requested accommodation dates and number of guests;
• Information necessary to arrange and manage your stay;
• Technical information such as your IP address, browser type, device information and website usage data;
• Information collected through cookies and similar technologies.

Please do not send sensitive personal information through the website’s contact form.

How We Use Your Information

We use personal information to:

Respond to enquiries and booking requests;

• Communicate with guests before, during and after their stay;
• Manage reservations and provide accommodation services;
• Improve the functionality and security of our website;
• Comply with legal, accounting and tax obligations;
• Prevent fraud, misuse and security incidents.
• We process personal information when it is necessary to respond to your request, perform a booking agreement, comply with a legal obligation or pursue our legitimate interests in operating and protecting the website.

Sharing Personal Information

We do not sell or rent personal information.

Where necessary, information may be shared with service providers involved in operating the website, processing reservations, communicating with guests, providing property-management services or complying with legal requirements.

When you book through a third-party platform such as Airbnb or Booking.com, that platform processes your information under its own privacy policy.

Cookies and Analytics

Our website may use essential cookies required for proper operation, as well as analytics or other optional technologies that help us understand how visitors use the website.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.

Data Retention

We retain personal information only for as long as necessary to answer enquiries, manage reservations, fulfil legal and accounting obligations and resolve possible disputes. Information is then deleted or anonymised when it is no longer required.

Data Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Subject to applicable data-protection law, you may have the right to:

• Request access to your personal information;
• Request correction of inaccurate information;
• Request deletion of your information;
• Restrict or object to certain processing;
• Request a copy of information you provided;
• Withdraw consent where processing is based on consent;
• Submit a complaint to the relevant data-protection authority.

To exercise these rights, contact us at olkatamtel70@gmail.com.

Third-Party Links

Our website may contain links to external websites and booking platforms. We are not responsible for the privacy practices or content of those third-party services. Please review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy when our services, website functions or legal obligations change. The latest version and its revision date will always be displayed on this page.

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