Frequently asked questions

Check-in

Dear Guest,
To ensure your comfort and convenience after a long journey, we operate on a self-check-in basis. This allows you to settle in at your own pace, without the need for in-person interaction.
The key to your accommodation will be securely placed in a lockbox located near the entrance door.
The lockbox code will be sent to you 2 days prior to your arrival.
Check-in time is from 15:00pm and onwards, unless otherwise arranged and confirmed with your agent in advance.
For your convenience, please find a PDF file on a step-by-step use of lockbox, and photo-directions to the property attached below.
Complex entry
Villa Hope is allocated in a private complex with the barriers installed on both entrances. To open the barrier need call for special phone number. The call is free of charge. We will inform you the number before arriving.
How to Open the Key BoxSlide down the black cover to see the number wheels.Turn the wheels until they show the code we sent you.Press the small release button down.Pull the front door open.Take out the keys.Close the door firmly.Turn the number wheels to hide the code.Slide the black cover back into place.Please remember to close the key box and mix up the numbers after taking the keys.

Does Villa Nadezda have an official licence number?

Yes. Villa Nadezda is officially registered in Cyprus under licence number 0006510.

How can I check the villa’s availability for my dates?

You can check real-time availability directly on our Booking page. Select your check-in and check-out dates and the number of guests to view the total price and book securely online.

Who should I contact if I have a problem with my booking?

Please reach out to our reservations team via email or phone, and we’ll resolve the issue promptly.

Are there options for relaxation near the villa?

Absolutely! Wellness centers, spas, and yoga retreats are located nearby for a rejuvenating experience.

Is transportation available to nearby attractions?

We can help arrange transportation or provide guidance on public transport and local taxi services.

Can I modify or cancel my reservation?

Modifications and cancellations are possible depending on our policy. Please contact us at least 48 hours in advance for cancellations or changes.

What is your cancellation policy?

Please contact us as soon as possible if you need to modify or cancel your reservation. Changes are subject to availability. All payments already made are non-refundable.

Are children allowed at the villa?

Yes, our villas are family-friendly, and children are welcome. We offer additional amenities for young guests, such as cribs and childproofing.

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